Crisis communications services
Beijing Riley International Business Investigation Co., Ltd. provides one-stop crisis public relations and reputation repair services.
Through a comprehensive program of “information investigation + media monitoring + opinion management + legal advice”.
Helping clients to quickly stop losses, stabilize public sentiment and rebuild trust in unexpected public opinion or brand crisis.
Our services cover a wide range of areas such as corporate branding, commercial disputes, public opinion response, handling of negative information on the Internet and high-end personal image protection.
Product Description
1. Public opinion monitoring and information survey
● 24-hour Internet public opinion monitoring system to track the dynamics of brand- or individual-related information in real time;
:: Investigate sources of negative information (including social media, news reports, forums, short video platforms, etc.);
:: Identify unusual communication behaviors such as malicious rumors, commercial attacks, and competitor manipulation;
:: Provide detailed public opinion data reports and risk analysis.
2、Crisis response and public relations strategy development
:: Formation of an emergency public relations team and development of a graded crisis response program;
:: Assisting clients in the preparation of external statements, crisis announcements and media releases;
:: Designing public opinion guidance strategies to refocus public attention and reduce negative impacts;
:: Collaborate with media resources and legal counsel to ensure compliant communications and accurate presentation.
3. Brand and personal reputation repair
:: Repairing damaged images through positive media content, SEO optimization and opinion leadership;
:: Monitor the progress of negative keyword and content removal;
:: Provide online image maintenance and long-term reputation management programs for high-net-worth clients.
4. Legal and compliance support
:: Collaboration with law firms for legal recourse against malicious defamation, rumour mongering and infringement of content;
:: Apply through legal channels to take down false information and block inaccurate reports;